CAll Us 24/7: +1 (480) 624 2500 Support

When you transfer a domain name to another registrar, you can accept or decline the transfer after you authorize it through your new registrar. Unless you decline the transfer, we automatically transfer the domain name within five days after authorization. However, you might speed up the transfer if you accept it in the Domain Manager.

For more information about the Pending Transfers page in the Domain Manager, see Understanding Pending Transfers in the Domain Manager.

 Note: This process is not available for .eu or .de domain names.

To Accept or Decline a Transfer to Another Registrar

  1. Log in to your HMA Host account.
  2. Next to Domains, click Manage.
  3. From the Domains menu, select Transfers.
  4. Click the expand arrow on the left side of the Transfers page, and then click Pending Transfers Out.
  5. Select the domain names you are transferring to another registrar, and then click Accept/Decline.
  6. Select one of the following:
    • Accept — This option might speed up the pending transfer’s completion.
    • Decline — This option cancels the pending transfer, which causes it to fail.
  7. Click OK twice. We process your request within 15 minutes.